Once your order has been placed, we will confirm receipt of your order by sending acknowledgment to the email address provided at checkout. The order confirmation acts as an invoice and includes your order number and all relevant details. Please note that this is not an acceptance of your order, but a confirmation that it has been received only.
When we dispatch your goods, we will send a confirmation to your email address which will be our acceptance of your order creating a legally binding sales contract between you and SSENSE subject to and in accordance with our Terms & Conditions. If we dispatch your goods separately we may send you a confirmation, and there will be a separate contract, for each. Until such point you can contact us and cancel your order, with any payment refunded, but following acceptance you can only cancel your order in accordance with your rights of cancellation as set out in our Return Policy. If your order is cancelled for any reasons, including if we cannot accept your order, any payment refunded and there will be no contract between you and SSENSE.
Please note that for exclusive releases, we reserve the right to limit quantities per order and/or customer.
If you’ve received your order confirmation and have any concerns, please contact us and we will be happy to help you make modifications.
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